DIRECTOR PORTFOLIO & RELATIONSHIP MANAGER INTERNATIONAL FACTORING
Company: First Citizens Bank
Location: Atlanta
Posted on: October 2, 2024
Job Description:
Overview: This position is responsible for international
portfolio and relationship management as well as new business
development. Leads the acquisition, management, and maintenance of
relationships with international financial institutions, mainly FCI
(Factors Chain International) business partners, located globally.
Creates and implements the service delivery and retention strategy
for the Bank's highest valued clients. Works collaboratively with
various sales partners to build and manage banking relationships to
ensure clients' needs are met. Ensures alignment and compliance
with corporate strategy, internal policy, applicable laws, and
regulations. Oversees all aspects of relationship development
management, and client servicing, and new business development.
Responsibilities:
- Business Strategy - Responsible for the efficient management of
the international client factoring portfolio. Responsible for
compliance with company risk appetite statement. Responsible for
optimizing portfolio return while managing risk to acceptable
levels.
- Business Support - Responsible for the development, revision,
and implementation of compliant and effective strategies, policies,
standards, and procedures, as it relates to international client
factoring portfolios and relationship management. Advises on
strategies to ensure risks are properly identified and portfolio
composition is aligned with overall Bank balance sheet and
appropriate for various economic environments. Monitors changes in
the economy and macroeconomic environment and advises executive
management on potential opportunities to enhance shareholder
return.
- Client Service - Establishes, evaluates, and continuously
improves the client experience and relationship management
standards across the group. Establishes a client service
vision/plan and communicates it across the group. Provides expert
advice to associate team on client acquisition, satisfaction, and
retention. Leads staff to maintain high quality international
service standards through regular communications with clients via
phone, email, social media, and in person visits. Guides the team
in the fostering of relationships with new and existing partners to
finalize deals and keep the business with FCB.
- Managerial Functions - Establishes and monitors expectations to
achieve company and department goals. Makes appropriate changes to
department policies, and efficiencies in order to meet objectives.
Manages the performance, training, and evaluation of assigned
staff. Maximizes department achievements by providing and
encouraging professional development.
- Sales - Directs the acquisition and development of
relationships with international financial institutions to
facilitate business growth. Identifies and attends relevant and
appropriate industry and regional events and trade shows for
networking and new business opportunities as appropriate. Business
travel required as needed to cover assigned geographic region.
Qualifications:
Bachelor's Degree and 10 years of
experience in Financial Services, Commercial Finance OR High School
Diploma or GED and 14 years of experience in Financial Services,
Commercial Finance
Preferred Area of Experience: Factors
Chain International (FCI)course certification is required within
the first two years of employment. International financial
services. Chinese language-Mandarin proficiency: speaking, reading
and writing skills a plus.
License or Certification Type: null
null
Keywords: First Citizens Bank, East Point , DIRECTOR PORTFOLIO & RELATIONSHIP MANAGER INTERNATIONAL FACTORING, Executive , Atlanta, Georgia
Didn't find what you're looking for? Search again!
Loading more jobs...