DIRECTOR OF INFORMATION TECHNOLOGY
Company: Wisemen Multimedia
Location: Atlanta
Posted on: November 16, 2024
Job Description:
Job Summary:
Qualifications, skills, and all relevant experience needed for this
role can be found in the full description below.
The Director of Information Technology (IT) is responsible for
leading the technology strategy, management, and operational
execution of all IT functions, ensuring alignment with the
Company's business goals. This role will provide oversight across
desktop support, procurement, infrastructure, hardware, software,
and networking, ensuring the reliability, security, and efficiency
of technology systems. The Director of Information Technology will
manage IT teams, develop technology policies, and lead initiatives
that enhance organizational performance through effective
technology solutions. The Director of Information Technology will
report to the Chief Sustainability Officer (CSO).Core
Competencies
- Leadership and team development
- Strategic thinking and innovation
- Technical proficiency in infrastructure, networking, and
cybersecurity
- Financial acumen and budget management
- Communication and collaboration with executive
stakeholders
- Commitment to continuous improvement and customer
servicePrimary Duties & Responsibilities:Strategic Leadership and
Planning
- Develop and execute IT strategy aligned with business goals,
driving efficiency and innovation in technology solutions.
- Collaborate with executive leadership to identify technology
needs, assess new technologies, and drive digital transformation
initiatives.
- Lead IT budgeting, forecasting, and resource allocation to
ensure optimized use of financial and personnel resources.Team
Management and Development
- Recruit, train, and manage IT staff, fostering a
high-performance team environment and mentoring employees to ensure
career growth.
- Set clear performance metrics, conduct regular evaluations, and
provide feedback to ensure team accountability and growth.
- Promote a culture of continuous improvement, knowledge-sharing,
and collaboration within the IT team.Technology Operations and
Desktop Support
- Oversee all desktop support functions, ensuring timely and
effective support for end users and maintaining high standards of
customer service.
- Develop policies and procedures for desktop support, including
incident management, user onboarding/offboarding, and system
upgrades.
- Evaluate and implement tools to enhance support capabilities,
drive automation, and optimize the end-user experience.Procurement
and Vendor Management
- Oversee IT procurement, including sourcing, negotiating, and
managing vendor relationships to secure cost-effective and
high-quality technology assets.
- Develop and enforce policies for hardware and software
acquisition, tracking, and inventory control.
- Ensure vendor compliance with service-level agreements and
assess vendor performance regularly.Infrastructure, Networking, and
Security
- Lead the design, implementation, and maintenance of a secure
and scalable infrastructure, including servers, networks, and cloud
environments.
- Develop policies and procedures for network management,
ensuring high availability, redundancy, and disaster recovery
capabilities.
- Collaborate with security teams to implement robust
cybersecurity measures, including vulnerability assessments, threat
management, and compliance protocols.Software and Hardware
Management
- Oversee software deployment and maintenance, including
upgrades, licensing, and ensuring compatibility with the company's
infrastructure.
- Evaluate and standardize hardware used across the organization,
balancing user needs, cost, and scalability.
- Lead initiatives for software and hardware lifecycle
management, ensuring timely upgrades, replacements, and adherence
to budget.Data Management and Compliance
- Ensure the integrity, availability, and confidentiality of
company data, implementing best practices for data management,
backup, and disaster recovery.
- Develop policies to support data privacy and regulatory
compliance (e.g., GDPR, CCPA), collaborating with legal and
compliance teams as needed.
- Implement and oversee data governance practices, ensuring data
accuracy and accessibility for business intelligence
purposes.Qualifications:
- Bachelor's degree in Information Technology, Computer Science,
or a related field; a Master's degree or MBA is a plus.
- 8+ years of experience in IT management, with 3+ years in a
senior leadership role overseeing diverse IT functions.
- Strong experience in infrastructure management, networking, and
cybersecurity.
- Ability to use Power BI and Crystal Reports.
- Multiple server environment with RDS.
- Proficiency with IT procurement processes, vendor management,
and budget oversight.
- Demonstrated success in managing and scaling technology teams,
with a collaborative and team-oriented approach.
- In-depth knowledge of data management and compliance
frameworks, with the ability to implement data governance
practices.
- Excellent project management and organizational skills, with a
results-driven approach and the ability to prioritize in a
fast-paced environment.
- Strong problem-solving abilities and critical thinking skills,
with a commitment to improving IT service delivery.
- Ability to work under pressure and meet deadlines.Salary:
$90,000 - $110,000 or commensurate with experience.About the
Company: Founded in 2010, we are a minority-owned, HUBZone
certified, small business concern and GSA Schedule holder, based in
Atlanta, GA. As an enterprise solutions provider, we offer a wide
range of consulting and solutions development services designed to
help you deploy the right resources at the right time, the first
time. With decades of experience, our leadership team leverages
modern technology and future concepts to deliver our flagship
services with excellence. We specialize in helping commercial
clients enhance their capabilities while improving operational
efficiency, and we champion efforts to help modernize agencies and
reduce government burden. We value all employees and job candidates
as unique individuals, and we welcome the variety of experiences
they bring to our company. As such, we have a strict
non-discrimination policy. We believe everyone should be treated
equally regardless of race, sex, gender identification, sexual
orientation, national origin, native language, religion, age,
disability, marital status, citizenship, genetic information,
pregnancy, or any other characteristic protected by law.
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Keywords: Wisemen Multimedia, East Point , DIRECTOR OF INFORMATION TECHNOLOGY, Executive , Atlanta, Georgia
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