Operations Supervisor- 3rd Shift
Company: Carters
Location: Braselton
Posted on: October 7, 2024
Job Description:
Serving the needs of all families with young children,Carter's
Inc. is the largest North American apparel retailer exclusively for
babies and young children, encompassing Carter's, OshKosh B'gosh,
Skip*Hop and Little Planet brands. Meaningful work, constant
learning, genuine people, and a community guided by core values
that promote inclusion and innovation is in everything we do. There
are many reasons to build your career at Carter's.How you'll make
an impact:A Supervisor is a member of the leadership team who is
fully empowered to lead a functional department within a shift
structure. - Through effective relationships, Supervisors will lead
their teams to meet and exceed daily goals, financial and
operational expectations, while continuously improving
processes.This role typical reports to the Operations Manager and
has 20-35 direct reports and is based in our Braselton office in
our on-site work environment50%: Drive Culture
- Demonstrate Carter's core values with each interaction
supporting the culture within the department and facility.
- Own Relationships between shifts, peers and department team
members to build partnerships and maximize performance.
- Participate in resolving team members concerns in reporting,
investigating, follow up and discipline process.
- Build Trust with team members to develop open and honest
conversations through clear expectations, continuous feedback,
support, development and accountabilities that will drive
performance and results.
- Observe team member's behaviors and coach for growth to lift
performance and ensure all individual objectives are achieved
through recognition, redirection, partnering with HR and manager to
formally address performance as necessary.
- Be a Servant Leader demonstrating an understanding, empathy and
awareness of the individual supporting each team member's success
and work experience.
- Maintain a safe work environment (incidents, near misses,
accidents, awareness, etc.) through full participation in all
safety related matters (meetings, supporting initiatives,
investigations, etc.).30%: Operational Execution
- Demonstrate Department Expertise, Excellence and Operational
Command allowing for planning of the daily/weekly plan, providing
clear communication to the team, ability to make immediate
operational decisions and meet all objectives and channel KPI's of
the area.
- Maintain department operational flow ensuring continuous
production and team productivity to meet individual and process
objectives while supporting the larger operation and setting up and
downstream areas up for success.
- Drive continuous improvement in operations and process areas
that lead to a better customer experience in quality, accuracy,
efficiencies, expense reductions, and increased productivity.
- Monitor and react to production and volume needs maximizing
resources that drive productivity through the movement of team
members within a channel and facility.
- Responsible for associate timecard maintenance, ensuring
correct pay coding and accurate payroll for associates
- Identify and address cross training needs to maintain proper
levels required for production, ensuring associates have the tools
and equipment to maximize their effectiveness.20% Business Minded
and Customer Focus
- Ensure accuracy and quality of inventory to enhance the
customer experience and make sure all actions and processes drive
excellence and decisions are made with the customer's best interest
being first priority.
- Operate with a Customer Mindset ensuring that No Short Cuts are
taken that impact accuracy, quality and integrity.
- Deliver inventory results to impact shortage, reduce damages
and improve turn, productivity and sales.
- Develop and manage budgets for direct/indirect labor planning
and supplies to prepare for volume and production while achieving
financial objectives.We'd Love to hear from you if: (Requirements
section)Must have:
- Engagement: A servant leader with strong listening and
communication skills who can build and motivate a team to achieve
success while maintaining company values.
- Accountability: A leader who is able to maintain high
standards, holding associates, peers and self-accountable to
operational goals and expectations.
- Problem Solving: A leader who is able to make sound business
decisions, is responsive to opportunities, and proactive in
mitigating problems
- Ability to work in a distribution center environment, working
overtime and holidays as needed. - Ability to lift/carry cases
intermittently and ability to standing/walk for long periods with
varying temperatures.Preferred skills and experience:
- BS/BA degree in a related field, preferred.
- 3-5 years of managerial level experience with a preference of
1-3 years in the apparel distribution area.
- Prior experience in automated distribution center is
preferred.
- Must be available to work in a multi-channel, multi-shift, high
volume distribution environment.
- Flexible to work different shifts and extended hours based upon
business needs.
- A wide variety of past experiences (if applicable encourages
diverse backgrounds)OUR Team Members:
- Lead Courageously:Have a strong sense of personal values that
align with our
- Collaborates Broadly:Build cooperation, trust, and thrive in a
consensus driven environment
- Customer Focus:Proactively seek opportunities to leverage data
and fact-based insights to serve customers and/or internal
clients
- Drive Growth:Set aggressive goals and implement plans
precisely
- Cultivates Innovation: -Respectfully challenge the "we've
always done it this way" mentality and explore new ways to achieve
desired outcomesMake a career at Carter's:
- Career Development: Success starts from within, and we have
several paths from which you can choose to enhance your career
evolution. From Carter's University to Toastmasters to mentorship
programs and more, we encourage you to utilize these tools to
elevate your professional prowess.NOTE: - This job description is
not intended to be all-inclusive. The duties described may be
changed or reassigned at the discretion of management, and the
employee may be required to perform duties that are not listed in
the job description.Carters is committed to creating a diverse
environment and is proud to be an equal opportunity employer. All
qualified applicants will receive consideration for employment
without regard to race, color, religion, gender, gender identity,
sexual orientation, national origin, genetics, disability, age,
veteran status, or any other status protected by federal, state, or
local law.
Keywords: Carters, East Point , Operations Supervisor- 3rd Shift, Hospitality & Tourism , Braselton, Georgia
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